Charge for Stripe allows users to accept payments in LOTS of different currencies by selecting from the list of currencies displayed in the settings section. HOWEVER, the dashboard screen will display values in the default currency of your Stripe account. For example, if your Stripe account is registered in Australia, AUD will be your default [...]
Go to the 'Settings' section and scroll down to the 'Security' section and select 'Change PIN" and follow the steps to complete the process. However, we recommend using fingerprint authentication (if your device supports it) as this is a more secure method and means you won't have to complete the setup process again if you [...]
If you have forgotten your pin, unfortunately you will need to reset the app and start again with the setup process. Rest assured none of your data will have been lost, but you will need to re-setup your accounts in the app. While we understand this is an inconvenience and will take a few minutes [...]
The Payment Request functionality was one of our most-requested features and we're excited to finally be releasing it. Here's how to use it: Tap the + icon and select 'Request Payment' Enter the amount, description and either an email address or mobile phone number and tap the 'Send Payment Request' button. Your customer will then [...]
Yes, both the Android and iOS versions of Charge for Stripe support the SCA requirements that take effect from September 14th, 2019. You can read more about this here.
Stripe requires users connecting with third-party apps like Charge for Stripe to do so with an admin account, so if you've logged in with an account that doesn't have admin access, please tap 'Switch account' and login with an account that has admin privileges.
The maximum limit for payments being processed using Stripe is $999,999.99, but obviously the actual limit depends on the limit on the user's credit card. Source
Yes you can! And you can process payments across multiple devices simultaneously as well! Login with your Stripe account credentials on as many devices as you like (Android and iOS) and you will be able to process payments on all of them.
You sure can! Go into the "Settings" screen and turn on "Test Mode" - after doing so, you will see a noticeable "TEST MODE" indicator displayed at the top of all screens. This will allow you to process some test charges so you can check everything is working as it should. To complete transactions while in [...]
Sometimes notifications may stop working due to updating your device software, so if you've checked that notifications are switched on within the Charge for Stripe app settings and also within your device settings (e.g. Settings->Notifications), please uninstall the app and then reinstall it from Google Play/App Store which should reset the connection to the notification [...]
