What is a ‘Pre-authorization payment’ ?

2019-07-09T11:02:29+08:00

Pre-authorization payments allow users to put a hold on a credit card for a certain amount, without actually processing the payment, just like hotels and hire car operators do. After completing a pre-authorization payment, you have 7 days to process or cancel the payment, otherwise it will automatically be cancelled after 7 days. To process [...]

What is a ‘Pre-authorization payment’ ?2019-07-09T11:02:29+08:00

Can I disconnect my Stripe account from Charge for Stripe?

2022-03-25T10:20:20+08:00

For sure! If you want to remove Charge for Stripe from your Stripe account, you can do so by logging into your Stripe account, selecting Connect -> Settings -> Connected Applications (or click on the link below) and then click the "X" next to "Charge for Stripe" to remove it from your account. Once disconnected, you will no [...]

Can I disconnect my Stripe account from Charge for Stripe?2022-03-25T10:20:20+08:00

Can I use your app without a Stripe account?

2018-08-03T10:17:22+08:00

No. Charge for Stripe is built specifically for Stripe, so if you don't already have an account setup, you can find out more about setting up an account on the Stripe website here.

Can I use your app without a Stripe account?2018-08-03T10:17:22+08:00

How do I get a Stripe account?

2018-08-03T10:16:11+08:00

You can sign up for a Stripe account by visiting their website here.

How do I get a Stripe account?2018-08-03T10:16:11+08:00

What payment types are supported?

2018-08-03T10:16:11+08:00

Stripe supports all major credit and debit cards, plus other payment methods. To find out which specific payment methods available in your country, please see Stripe’s Payment Options page and select your country at the page’s bottom-left corner. Here are some examples: U.S. businesses can accept Visa, MasterCard, American Express, JCB, Discover, Diners Club, and China UnionPay. [...]

What payment types are supported?2018-08-03T10:16:11+08:00

When do I get paid?

2018-08-03T10:16:11+08:00

Once you’ve made your first charges with Stripe, your first payout will be initiated, and should post within seven days. Thereafter, all US-based merchants will receive payouts on a rolling two-day schedule. Payout schedules vary slightly for merchants outside of the US. See your country’s payout schedule. You can link your bank account, and set the [...]

When do I get paid?2018-08-03T10:16:11+08:00

Can I use Charge for Stripe in different countries?

2019-04-18T12:54:57+08:00

Absolutely! If you are travelling overseas and would like to accept payments while you're over there, Charge for Stripe has you covered. Users can Switch between currencies by visiting the 'Settings' section within the app and selecting the desired currency from the dropdown. While the payments are processed in the currency you select, Stripe will [...]

Can I use Charge for Stripe in different countries?2019-04-18T12:54:57+08:00

What will my customers see on their credit card statement?

2018-08-03T10:16:11+08:00

Customers will see the descriptor that you provide in your Stripe Account settings. (Look for the Statement Descriptor field.) You can customize this entry to match your business name or anything more specific you might like.

What will my customers see on their credit card statement?2018-08-03T10:16:11+08:00

Why is my Stripe account restricted?

2019-08-01T09:51:28+08:00

Stripe accounts are usually approved instantaneously, however sometimes there are delays or more information is required by Stripe before they can fully activate your account. To find out more about this, please check out https://support.stripe.com/questions/how-long-is-the-approval-process and if you would like to contact Stripe about removing the restriction on your account, please contact them here.

Why is my Stripe account restricted?2019-08-01T09:51:28+08:00

“This account cannot make live charges” – why not?

2019-08-01T09:54:08+08:00

If you encounter this message when trying to process a payment it is due to your account not being activated. Please go to https://dashboard.stripe.com/account/details and complete the account activation process and you will then be able to process payments. You can learn more about this at https://support.stripe.com/questions/how-long-is-the-approval-process and reach out to Stripe for assistance with [...]

“This account cannot make live charges” – why not?2019-08-01T09:54:08+08:00