Contact Charge for Stripe about these types of questions:

  • Has my order arrived?
  • What is the tracking information?
  • What is the shipping address?
  • How much tax is charged on an item?
  • How do I get in touch with my customer?

Country and currency support:

  • What countries are supported?
  • What currencies are supported?
  • What international payment methods are supported?

 

Contact Stripe about these types of questions:

  • Questions regarding a specific charge, refund, payout, or dispute
  • Account-related issues, including account lockouts
  • Using the Stripe Dashboard’s functionality and settings